Administrator
Set LYON‑A03 to unavailable? No charging session in progress. You can undo it.
OKNoChange it
Confirmation codeOK
Done
Hello, I’m the GFO Agent. How can I help you today?
For anyone who operates electric vehicle chargers.
Need something? Just ask.
A teammate that’s always there, inside your charging software.
It reads your network for you, finds what’s stuck and acts as soon as you say yes.
It lives in your software.
One click from any screen, and it already knows what you’re looking at. On your phone too, right at the charger.
Illustrations show a demo network.
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LYON‑B04
OnlineFaulted
Alfen · Eve Double · firmware v6.4.2 · North car park · Lyon
Unlock a connectorReboot
OCPP error: ConnectorLockFailure22 Sept 2026, 19:40:12 · No manufacturer code or message returned for this connector.
View logsHardware
SiteNorth car park · Lyon
ModelEve Double
ManufacturerAlfen
Firmwarev6.4.2
OCPP2.0.1-J · WSS
Operation
Public accessNo
Charger inactiveNo
Max power22.0 kW
Private URL–
Current IP route–
Today’s stats
Energy253.7 kWh
Sessions7
Avg duration02:54
Revenue€81.17
CO₂ saved10.9 kg
Stop searching. Just ask.
What takes ten clicks, you can ask in one sentence.
Wondering why?
You just ask.
Why is revenue down in Lyon this week?
The cause: LYON‑B04 at North car park has been down since 22 Sept. Connector B has earned nothing since.
View detailsHow do I do it?
You just ask.
How do I link an RFID card to a driver?
Here’s how to link an RFID card to a driver:
- 1Open RFID badges.
- 2Click New badge.
- 3Enter the Badge ID and the Visual code (printed).
- 4Choose a driver under Assign to, then click Create badge.
Want me to do it for you?
YesNo
A chore?
You just ask.
Prepare the September report for each site.
Here are your three reports, each with a draft email:
- North car park
- Fleet depot
- City centre
Something to fix?
You just ask.
Release the cable on charger C11.
Release connector 1 on NANTES‑C11? No charging session in progress.
OKNoChange it
Done, and logged.
A report to read?
You just ask.
september-report.pdf
What’s going wrong?
At North car park, cars stay parked once fully charged, so the next drivers can’t charge. I’d suggest an idle fee after 1 hour. Shall I prepare the new tariff?
OKNoChange it
New tariff ready · North car parknot saved yet
Idle fee€3 per hour after 1 hourExample
Estimated gain · example€330
Based on September’s sessionsReview it, then save.
It proposes. You decide.
The same request, made by two people. Each gets what their role allows.
Set charger A03 to unavailable.
Support
Your role doesn’t allow this. An administrator can do it.
Prepare the request
Wednesday 09:05AdministratorLYON‑A03 set to unavailabledoneUndo (24 h)
- Your access, nothing more.It never has more access than the person it’s talking to.
- Nothing without your approval.It proposes, you confirm. Pricing, billing and deletions stay in your hands.
- Everything is logged.Who asked for what, when, and with what result.
- Easy to undo.For 24 hours, it offers to undo any action that can be.
Your questions.
Does it cost extra?
No. It’s included in every plan, even Free. Only the number of included messages differs from plan to plan.
Where does our data go?
It only sees what the person talking to it can see. Only what’s needed to answer goes to the AI model, whose name and host are shown in the panel. Before anything is sent, email addresses, phone numbers, IBANs and number plates are removed, and each driver is replaced by a number.
Can it be wrong?
Yes, like a colleague. That’s why it cites the source of every figure. And before acting, it shows you what it’s about to do, based on the charger’s real state. That’s what you confirm.
Do our teams need training?
Not to talk to it: you just write, in English or in any of six other languages. We provide a “Getting the most from the GFO Agent” guide, and it shows newcomers where to click.
What would you ask it?
Get my network diagnosed
A 30-minute video call. We’ll tell you, model by model, what can be fixed remotely.
Your first charge point is free.