Fewer lost sessions.
A charger that’s down earns nothing. Fixed remotely, it’s back within minutes.
For anyone running EV chargers
A charger that’s down earns nothing.
GFO Omni’s AI maintenance agents watch your chargers 24 hours a day, 7 days a week. At the first fault, they trace the cause and, where possible, fix the charger remotely.
Get my network diagnosed
30 minutes by video call. We’ll tell you, model by model, what can be fixed remotely.
Your first charge point is free.
03:26Rejects RFID cards
03:27Fixed remotely
07:30
Day and night.
Example: one night across five chargers on the demo network.
24hours a day,
7 days a week.
The agents read the logs during the day, too. As soon as a fault appears, they trace the cause and fix whatever can be fixed remotely.
LYON‑A0303:26
- It rejects RFID cards.
- The log points to its card memory.
- Memory cleared remotely. Fixed at 03:27.
LILLE‑D0704:48
- Its socket is stuck, so no session can start.
- Cause: the previous session was never closed.
- Socket unlocked remotely. Charger fixed at 04:50.
LILLE‑D0206:05
- It shows as free, but won’t charge.
- Cause: its internal software froze the day before.
- Restarted remotely. Charging again at 06:12.
LYON‑B04Morning
- Socket B hasn’t locked since 19:40 yesterday.
- Cause: the lock itself. It needs a site visit.
- Your technician has already been notified, with the cause and the likely part.
- 03:26LYON‑A03 rejects RFID cards. The log points to its card memory. Memory cleared remotely, fixed at 03:27.
- 04:48LILLE‑D07 has a stuck socket and no session can start. Cause: the previous session was never closed. Socket unlocked remotely, charger fixed at 04:50.
- 06:05LILLE‑D02 shows as free, but won’t charge. Cause: its internal software froze the day before. Restarted remotely, it charges again at 06:12.
- MorningLYON‑B04 can no longer lock its socket B. Cause: the lock itself, which needs a site visit. Your technician has already been notified, with the cause and the likely part.
A team, one job each.
A team of AI agents in five roles. None does everything, which is why it all moves so fast.
It observes
It watches every charger around the clock and spots faults, even the ones nobody reports.
It diagnoses
It works out the cause of each fault and says how sure it is.
It fixes
It applies the fix remotely and checks the charger is charging again. If not, it notifies your technician.
It records
It writes down every fault, its cause and what was done. Each morning, it briefs you.
It anticipates
It flags a charger that is starting to struggle before it fails.
A few minutes
to fix a fault remotely, without waiting for a technician to arrive.
What can be fixed remotely.
Most everyday faults can be fixed without sending anyone out, at any hour.
- It rejects RFID cards.
Its card memory is cleared.
- The cable is stuck.
The socket is unlocked and the driver can leave.
- It shows as free, but won’t charge.
It restarts without interrupting a session in progress.
- It has gone silent.
It is pinged remotely, then restarted if needed.
- The fault won’t clear.
Charging apps show it as out of service, so drivers don’t make a wasted trip. Your technician is notified.
What it earns you.
Fewer site visits.
A fault fixed remotely means nobody drives out.
Your reputation protected.
Drivers remember a charger that’s down. They return to a network that works.
More availability. Expect to be asked for it.
64%
Fewer than two in three public charge points in France were available 99% of the time.
Avere-France barometer, July 2026AFIR
The EU regulation already requires the status of every publicly accessible charge point to be published in real time.
Regulation (EU) 2023/1804No more digging through logs.
The agents read them for you, day and night. You no longer trace an error back to its source: you read the cause, in plain English.
Your morning briefing
- 3 faults fixed remotely overnight
- 1 charger is waiting for your technician
- All the others are in service
Example from five chargers on the demo network.
Your technician no longer goes in blind.
Before setting off, your technician knows which charger is affected, what has gone wrong and which part is probably to blame.
Lyon, North car parkSocket B: lock failureSince 22 September, 19:40Likely part: the lock
You stay in control.
You choose what the agents do on their own, what waits for your approval and what they never do. Nothing interrupts a charging session unless you have approved it.
Already have software and a maintenance provider? Keep them. Maintenance plugs in alongside your software and starts by observing, touching nothing.
- Unlock a socket
- Restart during a session
- Delete a charger
When you open GFO Omni, the GFO Agent briefs you on what maintenance has done.
Your questions.
Do you work on site?
No. The agents fix remotely whatever the charger and your settings allow. For anything else, your technician goes out already knowing the cause and the likely part.
How much does it cost?
Maintenance is a module, by quote, available with the Pro or Enterprise plan. Keeping your own software? You can also take it on its own, by quote. Your free first charge point doesn’t include it. See pricing
Can an automatic action interrupt a session?
No, unless you allow it. Restarting a charger mid-session always waits for your approval, and one click is all it takes.
Are my chargers compatible?
Yes, old and new alike. Faults are spotted on every charger. What can be fixed remotely depends on the model, and your network diagnosis tells you, model by model.
24/7
Let’s see what your chargers say.
Get my network diagnosed
30 minutes by video call. We’ll tell you, model by model, what can be fixed remotely.
Your first charge point is free.